Shipping & Returns

**Shipping Policy**

At XENTARA, we work hard to get your setup upgrades to you as quickly as possible.

Processing Time: 1-3 business days
Delivery Time: 8-14 days (standard) / 3-8 days (US stock items)
Free Shipping: On all orders over $50

We ship worldwide from our fulfillment centers in China and the United States.

**Return Policy**

30-Day Satisfaction Guarantee

If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Conditions:
• Item must be unused and in original packaging
• Return shipping costs are the responsibility of the customer unless the item is defective
• Refunds are processed within 5-7 business days after we receive the returned item

**Damaged or Defective Items**

If your item arrives damaged or defective, contact us immediately at support@xentaralife.store with photos. We'll replace it at no cost to you.

**Contact**

For shipping or return questions: support@xentaralife.store